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Computers

Desktops and Laptops

  • There are four desktops and two laptops out on the first floor, two laptops out on the second floor, and other laptops available on request
    • Zoom is installed on the laptops for virtual meetings  
  • All public computers in the library have internet access and Microsoft Office software.
  • Patrons may use the computers for a maximum of three hours per day.
  • Computers automatically shut down 10 minutes before closing.
  • Computers users are expected to comply with the library’s Computer Policy

Wi Fi

  • Free wireless internet is available throughout the library.
  • The wireless network is named “WilmLibrary” and does not require a password.
  • Wireless users are expected to abide by the library’s Computer Policy.

Printers & Fax

Printing, Photocopying & Scanning

The library has a public Ricoh copier that can be used for printing, photocopying and scanning. Coinbox takes bills, coins, cards, and even Apple Pay. Costs are:

  • Black & white printing – $.15 per page
  • Color printing -$.30 per page.
  • No charge for scanning.

3D Printer

  • The library has 3D printer that can make simple three dimensional objects in plastic using a design that is uploaded from a digital file.
  • Please review the 3D printer policy before filling out the form to book time.

Faxing

We have a fax machine for patron use free of charge.

Printing from Your Device

You can either send your print job from home or you can bring in your laptop or mobile device and print from your device in the library. 

If you follow the steps below and run into anything, please call the library, 978-658-2967, and let them know.

Notes Before You Start

  • The system cannot yet handle the body of emails. They should be forwarded to wmlmeets@gmail.com
  • The system cannot print password protected files.
  • Currently supported file types:
    .pdf, .jpg, .jpeg, .png, .gif, .bmp, .tif, .tiff, .doc, .docx, .pub, .rtf, .htm, .txt, .html, .xlsx, .xls, .pptx, .ppt, .odt, .xps, .ods, .odp

Process

1.) Send the Job

Go to https://bit.ly/wmlprint and upload the file(s) you want to print. 

2.) Release the Job

  1. Go to the coinbox, tap Print on the screen
  2. Type your card number or name (depending on which you used when you submitted the job)
  3. Use coins, bills, or card to pay for the job
    1. NOTE: There’s a $10 max for cash and a $5 max for cards. If you need to print more than that split print jobs up.
  4. Tap Print All on the screen

Digitization Services

VHS Digitization

  • The library has Elgato Video Capture software that enables us to convert your VHS Tapes. Please note we are unable to digitize copyrighted material. This includes Movies/TV Shows you either purchased and recorded from TV.
  • The formats we can handle are full-sized VHS, VHS-C, 8 MM, and MiniDV tapes.
  • To take advantage of this service, you can bring two tapes at a time and either a DVD for each tape or a single USB drive.

Photos and Slides Digitization

  • The library has an Epson Perfection V600 Photo scanner. We can digitize photos, projector slides, and negatives.
  • To take advantage of this service bring the material and a USB drive.

Cassette Digitization

  • The library has Audacity software that enables us to convert your Cassettes.
  • Please note we are unable to digitize copyrighted material. This includes albums you either purchased and recorded from the radio. This is meant for preservation purposes.
  • The process does not break down the album into individual tracks. It will produce two tracks, side A and side B.
  • To take advantage of this service, please drop off a blank CD for each cassette or a USB Drive.

8mm and Super 8 Film Reel Digitization

  • The library has a Wolverine MovieMaker MM100 Scanner. We can digitize 8mm and Super 8 Films. Please note that the scanner doesn’t capture sound but the majority of reels do not have sound so it won’t matter in most cases.
  • To take advantage of this service bring the material and a USB drive.

Tech Help

Tech Help Sessions

One-on-one Sessions

  • 1 Hour 
    • Tuesday @ 10 am with Brad
    • Thursdays @ 10 am with Eric
  • Registration require (see below for sessions)

Drop-In Sessions

  • Limited to 15-minutes 
    • Tuesday @ 2 pm with Eric
    • Wednesdays @ 2 pm with Brad
    • Saturdays @ 2 pm with Eric, Brad, or Erin (depending on who's working) 
  • No registration required

Upcoming Tech Help Sessions

Click the Register button below to register for that session

No events at this branch

Upcoming Tech Classes

Computer classes on a variety of topics are available. Click the Register button below to register for that session.

Thu, Feb 13, 2:30pm - 3:30pm
Banda Room
See what Apple Intelligence features were just introduced on iPhone 15 & 16, including making your own emojis & image editing. New to iPhone or looking to learn? This interactive workshop is for you.

Mon, Feb 24, 7:00pm - 8:00pm
Banda Room
This hybrid monthly meeting is a place for people to trade tips and tricks on how to get the most out of their hearing aids.
Register

Mon, Mar 24, 7:00pm - 8:00pm
Banda Room
This hybrid monthly meeting is a place for people to trade tips and tricks on how to get the most out of their hearing aids.
Register

Tech Help Specifics

Bring your personal device if needed or use the library’s computers.Topics we can help you with are listed below. The list is not exhaustive.

Topics we can help you wiht:

  • Internet
  • E-mail
  • Resume formatting
  • Computer software including Microsoft Office (Word, Excel, Powerpoint)
  • E-readers (Kindle, Nook)
  • Tablets (iPad, Kindle Fire)
  • Library services such as:
    • Freegal music downloads
    • Libby eBook downloads
      Online resources and databases
    • Library catalog
    • Digital cameras and scanning

Unfortunately, we cannot help you with:

  • Spyware and virus removal
  • Hardware troubleshooting
  • Job searching
  • Resume advice/resume building

Restrictions:

  • No library card required.
  • Patrons can only book one session at a time (i.e. cannot book multiple weeks at once).
  • The library is not liable for any damage to patron equipment that occurs during the training sessions.

Tech Help Documents

Computer Buying Guides

If you’re in the market for a new computer, the Consumer Reports Buying Guides for desktopslaptops, and tablets are  great resources.

We’ve also put together a checklist of things to look at that you can print out and take with you.

Adding a Recovery Number

If you forget a password for email, Facebook, or Amazon there’s no way to recover it. So it’s important to associate your cell phone (not a landline) with your account. Here are instructions for adding a recovery numberto help. 

Tech Help Sites

Goodwill’s Learn for Free 

If you want to learn about computer basics, like mouse & keyboard tutorials or such popular applications as Facebook this is the site for you. It also has job search help in the form of cover letter/resume writing tips and interviewing skills. You can even learn everyday skill like how to check your receipt on this free and easy resource.

Niche Acadmy

Lesson based tutorials on many of our digital services

Techboomers

This site has tutorials for Facebook, Netflix, Amazon.com, etc. You can create an ID and track your progress along different classes